Program Terms & Conditions
- Individual Access: Program access is granted on a one-to-one basis exclusively for each approved user only.
- Eligibility and Use: Devices are only for use by individuals who have successfully completed the required demo certification and have active access to the official order site.
- Intended Use & Content: The devices are provided solely for demo’ing the device itself and content that has been officially approved and made available through the order site.
- To maintain optimal performance and program integrity, please do not perform a factory reset on the devices or attempt to install unauthorized content.
- Only approved content from the order site may be demo’d on these devices.
- Device Ordering and Collection: All demo device orders must be placed by the program participant and shipped directly to the participant, for their personal collection.
- Event Shipping Exception: Devices may be advance-shipped to an event location (resulting in a different named point of contact); however, the program participant remains responsible for the collection, return and security of the devices at the event.
- Demo Supervision: To ensure a quality and safe experience, the program participant must guide all demos. Customers/Prospects and those being trained should not operate the devices without direct supervision.
- Return Policy: Devices are loaned for a 30-day period. All devices must be returned by the end of this tenure. If you require a device for a longer duration, please place a new order as extensions cannot be granted. Concurrent orders are allowed.
- Program Compliance and Continued Access: Adherence to all terms and conditions is essential for continued participation in the program. Failure to comply with these rules may lead to the suspension or revocation of access to the Demo Program.